Sr. Manager Data Analyst and Strategy Execution

MENTOR National

Job Description

ABOUT MENTOR

Potential is equally distributed; opportunity is not. A major driver of healthy development and opportunity is who you know and who’s in your corner. 30 years ago, MENTOR was created to expand that opportunity for young people by building a youth mentoring field and movement, serving as the expert and go-to resource on quality mentoring. The result – a more than 10x increase in young people in structured mentoring relationships, from hundreds of thousands to millions.

Today, we activate a movement across sectors that is diverse and broad and seeps into every aspect of daily life. We are connecting and fueling opportunities for young people everywhere they are -- from schools to workplaces and beyond.

COMMITMENT TO DIVERSITY

MENTOR is committed to fostering an environment of diversity and inclusion for all. We embrace our differences and celebrate our common humanity in advancing awareness of the need for the transformative power of supportive relationships for our young people. We believe that varied perspectives, experiences, and opinions are central assets in our mission to close the mentoring gap. As we seek to build the most complementary team when it comes to skills, perspectives, and experiences, we strongly encourage candidates from underrepresented communities to apply.

ABOUT THE POSITION.

MENTOR seeks a full-time Senior Manager, Data Analytics & Strategy Execution to join the People & Strategy team at our national office. The Senior Manager, Data Analytics & Strategy Execution will be responsible for 1) gathering and analyzing data, transforming raw data into business insights to help internal and external clients and stakeholders gain valuable insights that aid in strategic planning and influence decision-making, 2) data mining and management, developing and implementing analytics solutions, statistical modeling and generating reports for senior leaders that improve performance and achieve business objectives and 3) managing the execution of MENTOR National’s strategic plan including metrics and targets towards our Big Goal to advance the movement such that 1 million more young people can access quality mentoring relationships

The Senior Manager, Data Analytics & Strategy Execution reports to the Chief People and Strategy Officer and supports efforts to advance MENTOR’s insights and analytics across our team and affiliate network with a lens towards human capital, diversity, equity & inclusion, and strategy.


RESPONSIBILITIES

Build + Implement Data Analytic Systems


  • Build, develop and maintain data models, reporting systems, data automation systems, data dashboards, and performance metrics that support key business decisions.


  • Design and deliver reports and insights that analyze business functions and key operations and performance metrics. Ensure accuracy of data and deliverables of reporting.


  • Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables, including tracking submitted data requests, prioritization, approval, etc.


  • Organize and drive successful completion of data insight initiatives through effective collaboration with internal and external stakeholders.


  • Respond in a timely fashion to ad hoc requests for data or insight from team members.


  • Manage and identify internal analytics tools and work with vendors to optimize functionality of tools for MENTOR.


Project Management


  • Drive analytics and related projects across various cross-functional teams to optimize reporting - from consulting, scoping, and implementation.


  • Develop frameworks to analyze existing data, deliver recommendations, and create new systems and dashboards to measure and report impact to key stakeholders.


  • Provide regular analytics updates to all staff and support the utilization of these insights to inform strategy.


  • Build and implement a plan to identify benchmarks for new products, resources, campaigns etc. to accurately measure growth and success.


  • Partner with department leaders to create a process and facilitate shared insights and learnings post the launch of a new product, campaign, or initiative with key internal stakeholders.


Provide Consultative Support + Analytics to MENTOR’s Departments


  • Gather and analyze Diversity, Equity, Inclusion + Belonging data, provide business insights and develop relevant reporting.


  • Work closely with our Committee on Racial Equity (CORE) to track and communicate key performance metrics across departments and affiliate organizations.


  • Analyze the performance of national marketing campaigns and identify, recommend, and implement improvements to boost results.


  • Analyze grassroots database activations and metrics to expand advocacy strategy.


Strategy Execution Management


  • Manage the execution of MENTOR’s strategy, including its four pillars and MENTOR’s Big Goal, by collaborating inter-departmentally with Managers and increasing informational flows between MENTOR’s varied data sets.


  • Establish a foundation for good data etiquette across MENTOR’s different departments through presentations and training. Work closely with individuals to improve their use and understanding of data.


EXPERIENCE & QUALIFICATIONS

There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below.


  • 3-5 years’ experience in a Data Analytics position or similar role or 3-5 years’ experience collecting and analyzing data.


  • Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.


  • Experience working with and creating databases and dashboards using all relevant data to inform decisions.


  • Exhibits a willingness to take practical steps to advance a problem or situation.


  • Strong ability to manage materials, information and commitments in order to successfully meet expectations for quality and timeliness.


  • Ability to fully contribute their strengths and abilities to the achievement of team goals while also stepping back to make room for the strengths, expertise and abilities of others.


  • Strong organizational abilities – must be able to collect, store, and retrieve data, information and other work-related files and documentation with ease.


  • Must demonstrate advanced comfort with Microsoft Excel and Google Analytics; comfort with relational database software (Azure, MySQL, etc.) strongly preferred but not required.


  • Must be process-orientated, meticulous, and able to create systems of organization or procedures.


  • Creatively minded individuals preferred; the ability to assess problems as they arise and generate innovative and effective solutions, while working within limited business constraints, is a critical skill for this role.


BENEFITS

This is a full-time, exempt position. Annual salary range is $70,000-$75,000. Salary scales are set according to an explicit compensation policy, and relevant market data is analyzed when setting ranges for each role. To ensure internal parity, MENTOR will analyze the overall number of years of experience as well as relevant experience pertaining to the position of the candidate and in comparison with staff in the same job group to make the offer salary. Because salary ranges are small and the internal parity review is thorough, offers are firm.

MENTOR provides employees a generous benefits package including generous paid time off, medical and dental insurance, flexible spending accounts, flexible schedule options, life insurance, long-term and short-term disability insurance, pre-tax transit, and a 403(b) retirement savings plan. The summary of the benefits can be found here.

For candidates who are based where MENTOR National has offices (Boston and Washington D.C), MENTOR is expecting all employees to work in the office 2 days a week or 8 days a month. Preference will be given to candidates living in Metro Boston.

MENTOR is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset.

MAKING THE DECISION TO APPLY

Please submit your application through our online portal and include your written responses to the application questions below. Submission of an additional Cover Letter is optional. For confidential inquiries or for assistance in completing the application, please contact mcoleman@positivelypartners.org. We will review and respond to all applications received.

We hope to have phone interviews in November 2022 with select candidates. Candidates who advance will have a virtual interview with Tara Spann, Chief People & Strategy Officer. Finalists will be selected for a virtual interview day with MENTOR staff. Candidates advanced to offer can expect a holistic reference check process and a background check. Expected start date is January 2023.