At a Glance

• Key Skills: Short-form video content creation (e.g., TikTok and Instagram Reels), social media listening, community management, and analytics.
• Key Traits: Creative, analytical, communicative, responsible, and collaborative.
• Compensation: $20/hour + extensive training, support, and professional development.
• Commitment: 10-15 hours a week from January/February 2024–May/June 2024 (start and end dates are highly flexible).
• Location: Remote from anywhere in Massachusetts! Technology (phone/laptop) provided for MSA work use during the internship. Occasional work at our Boston office is preferred but not required.
• Eligibility: Both students and non-students! Candidates with diverse lived experience, STARs (Skilled Through Alternative Routes), and service year alumni (e.g., AmeriCorps or Commonwealth Corps) are strongly encouraged to apply.

Internship Summary

Background Context

Position Responsibilities 

• Essential
  • Take the lead on developing original content for new Massachusetts AmeriCorps recruitment accounts on a variety of social media platforms, with a primary focus on TikTok and Instagram, and a secondary focus on YouTube. Efforts will most likely be focused on short-form video, including content like member and alumni interviews, program highlights, impact stories, event footage, and more.
  • Spearhead social listening and community management: responding and reacting to comments, connecting people to resources when appropriate, and creating a sense of community and belonging.
  • Writing bi-weekly analytics reports to celebrate successes and pivot strategy in areas of identified weakness.
• Marginal (if you have the interest and/or skillset)
  • Create graphics (e.g., video covers, advertisements) for social media platforms.
  • Write blog posts for our main site around stories of recruitment and retention.
  • Attend program events / host site visits to bolster content generation.
    
    

Qualifications

• Technical
  • Content creation experience, specifically short-form video experience, such as posting regularly to a TikTok account. Other content creation (e.g., long-form video, podcast, etc.), social media (e.g., school club account, fan account), and community management (e.g., Discord moderation) experience is also a huge plus.
  • Basic video editing software (e.g., Adobe Premiere Pro) proficiency. Knowledge beyond footage slicing (e.g., knowledge around audio mastering, color grading, transitions, etc.) a huge plus.
  • Robust analytical skills, including the ability to research topics, identify trends, draw conclusions, and make concrete recommendations.
• Professional
  • Excellent storytelling skills, including creativity, warmth, and a sense of humor.
  • Background knowledge of Justice, Equity, Diversity, and Inclusion, including:
    • experience and/or willingness to integrate inclusivity and accessibility into the content creation process
    • experience interacting with people from diverse backgrounds with warmth, inclusivity, and humility
  • Capability and willingness to learn new technology and skills on-the-job.
  • A passion for social-good and/or nonprofit work.
  • AmeriCorps, Commonwealth Corps, and/or other service year experience/knowledge preferred.
• Optional Qualifications
  • Familiarity and skill with design software, such as Adobe Photoshop or Canva.
  • Familiarity with content calendars and social media scheduling tools, such as Buffer or Hootsuite.
  • Familiarity with content creation accessibility best practices.
  • Experience conversationally interviewing guests for content creation, such as for a podcast or blog post.
    
    

What You'll Gain

• $20/hour pay.
• Extensive training and experience in the social media content creation process: idea generation and trend analysis, content calendar management, technical accessibility and inclusion, paid ads, analytics reporting + ROI assessment, etc.
• Flexible schedule and customizable start/end dates.
• Supportive management and mentorship.
• Technology (phone and laptop) for work use during the internship.
• MSA will cover 50% of the cost of public transit to the office, should you want to commute to the office! We will reimburse 100% for any work-related travel beyond the regular commute; however, travel is not required in this role.
• Through AllOne Health, the Member Assistance Program (MAP) offers MSA employees quality mental health services including: unlimited, confidential, 24/7, phone counseling services, 30-minute financial and legal assistance consultations, medical advocacy, and more.

Eligibility and How to Apply