Program Manager

Greater Boston PFLAG

Job Description

Location: Temporarily remote 
    On-Site (Waltham, MA) 

The location for this position is flexible as our offices remained closed due to the COVID-19 pandemic. In the future, candidates will have the option of working a hybrid remote and in-person schedule. Candidates will be expected to travel to sites and locations where programs are hosted. 

Summary: Responsible for the implementation of educational program delivery, curriculum adaptation and creation, and community outreach and engagement. In collaboration with the Director of Program Outreach & Impact, the Program Managers are also responsible for deepening relationships with local community partners, volunteers, and service providers. They will assist with outreach within the community, as well as identifying opportunities and events to collaborate externally. 

Greater Boston PFLAG is a non-profit organization of parents, families, friends, and LGBTQ+ individuals who work to help change attitudes and create an environment of understanding so that our LGBTQ+ family members and friends can live in a world that is safe and inclusive. We accomplish this through support, education, and advocacy by offering: monthly support groups, a confidential resource line, parent-to-parent support, school programs that involve teacher and student training, community programs for businesses and other organizations. Greater Boston PFLAG’s office is located in Waltham, MA. 

The Program Manager works in collaboration with the Program Services Team to deliver new and existing LGBTQ+ programs throughout Massachusetts. The Program Manager is a critical member of the Greater Boston PFLAG Team, managing and helping facilitate the organization’s award-winning programs. The Program Manager will have responsibility for facilitating outreach programs in academic (K-12), corporate, community, and virtual settings. Must feel comfortable presenting to large groups and leading discussions and panel conversations around LGBTQ+ centered topics.
This role will be supervised by the Director of Program Outreach and Impact. 
Salary: $40,000 - $50,000/year

Areas of Responsibility:

  • Facilitate the delivery of current in-person and virtual educational programs including, but not limited to; sexual orientation, gender identity/expression, allyship, social justice, intersectionality, and others
  • Design new programs in order to meet the evolving needs and current cultural norms, which include in person and virtual program delivery through partnerships with diverse peer organizations, ensuring the organization’s DEI principles are embodied in its programming
  • Track impact through systems & processes for capturing and reporting impact data and metrics
  • Pilot new programs and/or delivery methods to meet the ever-changing needs of its community
  • Collaborate across Program Services Team on curriculum and special projects
  • Collaborate across all departments for special projects
  • Conduct outreach, recruitment and screening for community partners, and other volunteers
  • Coordinate or assist in planning and/or organization attendance at events such as community meetings, block parties, health fairs and local business fairs
  • Maintain and expand community partnerships and opportunities aligned with GBPFLAG’S mission 
  • Assist with the management and implementation of our speakers bureau 
Qualifications:
  • Passion for GBPFLAG’s mission and purpose and an ability to communicate this passion to others
  • There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below
  • A minimum of two years of curriculum implementation and program facilitation experience.
  • Ability to travel to sites where we deliver programs and trainings 
  • Access to reliable internet and phone connections to perform work remotely when needed 
  • Familiarity with Google Suite, Zoom, and Google Hangout
  • Demonstrated comfort and ability to facilitate conversation and present content to a wide variety of audiences, including youth and adults
  • Experience in one or more of the following service areas: education, youth development, LGBTQ+ education, advocacy & support, racial justice, diversity, equity & inclusion, and program management
  • Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies
  • Strong relationship builder with the ability find common ground, build consensus and strengthen collaboration among diverse stakeholders using participant feedback and evaluations 
  • Strong community awareness and astuteness
  • Demonstrated commitment to the values of diversity, inclusiveness and empowerment


To apply, please send a cover letter and resume to mallory.hubbard@gbpflag.org by Friday July 16 2021. Applications will be received and reviewed on a rolling basis. 

Our Commitment to Diversity and Inclusion: Sexual orientation, gender identity and gender expression cross every race, ethnicity, sex, age, religion, ability and socio-economic class. We are passionate about creating an inclusive team of employees, volunteers and partners that promotes and celebrates this rich diversity in everything we do.