Program Coordinator

Cambridge Insight Meditation Center (CIMC) is an urban teaching center for the practice of Insight Meditation, located in Cambridge, MA. We offer a robust schedule of evening and weekend day-long programs and drop-in classes. CIMC seeks a highly organized, tech savvy coordinator to become an integral part of our small, dynamic office team. 

 

The Program Coordinator works closely with the Program & Volunteer Coordinator and Virtual Program Assistants (VPAs) to ensure that programs – retreats, workshops, practice groups, drop-ins, benefits, and community events – run smoothly and successfully. They are responsible for online, hybrid and in-person program logistics. This position reports to the Director of Operations (DO). 

This is a full-time in-person position with 1 remote day per week. Due to the nature of our program schedule, some evening and weekend hours will be required. 

 

Ensure that the CIMC’s online, hybrid and in-person Dharma programs run smoothly and successfully (currently approximately 70 registration programs and 300 drop-in programs per year). It involves working closely with the Program & Volunteer Coordinator, collaborating with staff, Teachers, and Community Group leaders, and providing responsive planning and program support. 

o   Develop a detailed implementation plan for each program.

o   Serve as programmatic point of contact for teachers.

o   Facilitate the weekly program staff meeting.

o   Ensure consistent practices and procedures across program support. Stay current with Zoom updates and adapt our practices as needed.

o   Communicate with teachers about program logistics.

o   Coordinate the schedule for Affinity Group Leaders.

o   Ongoing assessment of program practices & procedures to ensure accessibility, efficiency, and effectiveness.  

o   Responsibility for reviewing our online program catalog & calendar; craft and/or review all additions and changes.

o   Manage, support, and serve as back up to the Virtual Program Assistants.

 

o   Communicate with program participants.

o   Cultivate a welcoming environment for program participants both online and at the Center.

o   Shared responsibility to staff phones & email and other key program support elements at start of programs. This can include 30-60 mins of work in-person or online, an average of two weekend days per month and occasional evenings. 

o   Develop systems to measure and monitor logistics to identify where we are improving and adjust where needed.   

o   Extract and analyze program data, generate reports to inform program planning and budgeting.

o   Make informed recommendations to the Director of Operations & Executive Director (ED).

 

●       Share responsibility for answering general calls and emails, including inquiries about programs, volunteering, scholarships, and memberships. 

●       Copyedit and proof program documents, emails, newsletter, and marketing materials as needed.

●       Serve as the staff liaison on committees or working groups as required.

●       Provide general support as needed to ensure the successful overall running of the Center.

●       Please note:

         o    Given the size of our small team, all roles are cross-trained and provide coverage for each other when needed. 

         o   This role is heavily involved in working to support Teachers but is not a teaching role or a program design position.

 

●       Minimum four (4) years of comparable experience in virtual and in-person program and/or event logistics, implementation, and monitoring.

●       Extremely well-organized, detail-oriented, and a proactive problem-solver; ability to pivot quickly in response to program changes. 

●       Proven track record of building, leveraging, and maintaining systems to manage logistics and communications. 

●       Excellent technical skills, a working knowledge of managing Zoom for virtual classes or programs, and familiarity with AV equipment.

●       A minimum of 2 years demonstrable experience using Salesforce, WordPress, Airtable, GSuite, MS Office, Constant Contact and/or similar systems.

●       Effective, clear communicator (written and verbal). 

●       Strong interpersonal skills and sincere interest in building relationships with CIMC community, staff, and teachers.

●       Skilled in balancing detailed administrative work with big-picture programmatic responsibilities.

●       A reliable team player who also enjoys working independently.

●       High degree of personal integrity and discretion; commitment to maintaining confidentiality.

 

●       A sincere interest in contemplative practice, study, and spirituality. 

●       Brings kindness and compassion to every day.

●       Deeply motivated by serving CIMC’s community, creating and maintaining an inclusive, welcoming environment, and supporting our mission through intentional, collaborative, collegial work.

●       Grounded and flexible, brings a sense of humor and humility to their work.

 

This is a full-time position offering benefits including 100% employer-paid health and dental insurance coverage, 3 weeks paid vacation, 1 week of paid retreat/personal renewal, 13 paid holidays, and no-cost registration for all CIMC programs. CIMC’s standard work week is 37.5 hours. The hourly rate range for this position is $30-$35.00.

 

Please upload resume and cover letter to https://tinyurl.com/CIMC2023 . No phone calls please. Open until filled.

CIMC is an Equal Opportunity Employer and actively seeks candidates from diverse backgrounds, including people of color, members of the LGBTQIA communities, and people with diverse economic backgrounds. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical status. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.