Operations Manager

Horizons for Homeless Children

Job Description

About Horizons

Horizons for Homeless Children (Horizons) is a local non-profit dedicated to improving the lives of young homeless children in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services.

What you'll do

The Operations Manager at Horizons along with the Center Operation Team will be focused on ensuring NAEYC Portfolios stay current and prepare for our QRIS Level 4 application. The Operations Manager would work collaboratively with the Center Operations Team to support our staff morale projects. They will also manage the drop off and pick up process, communication across the classrooms throughout the process, and will oversee our COVID testing program. Horizons is moving toward a paperless environment and the Operations Manager will assist in managing a digitization project for the Center Operations Team. The Operations Manager will report directly to the Center Director but be required to meet weekly with the Executive Director to review weekly projects and progress made.

Where and when you'll work

This is a 40-hour, full-time position that's exempt from overtime. This is a grant-funded position that will be renewed annually based on funding. You can expect to work regularly Monday through Friday during regular business hours, with occasional evening or weekend events with advanced notice. The center is Edgerley Family Horizons Center at 1785 Columbus Ave, Roxbury, MA.

More details about your responsibilities

  • In collaboration with Center Director, prepare NAEYC Portfolios and QRIS Level 4 qualifications application and necessary materials.
  • Manage weekly COVID Testing protocol.
  • Manage drop off and pick up process.
  • Manage any request for information needed from outside partners.
  • Manage file systems for classrooms, staff and children and begin conversion to online system.
  • Set up monthly recognition and engagement activities for Center Staff.
What you'll bring

Education & experience

  • Bachelor's Degree in Early Childhood Education, Human Services or related field required
  • Certification: EEC Lead Teacher and Director I or II qualified
  • A minimum of 2-5 years of experience as a manager within a licensed early childhood program
  • Experience with NAEYC and QRIS required
  • Knowledge of the Department of Early Education and Care Regulations required
  • Fluency in English (verbal and written) required, bilingual in Spanish, Haitian Creole, or other languages a plus
  • Knowledge of Early Childhood Development highly preferred
  • Computer skills required, with proficiency in Microsoft Office Suite
  • Commitment to a strength-based, culturally competent, collaborative approach to working with families and colleagues
  • Compassionate and effective communication skills; can distill complex information clearly with a human-centered approach.
  • Highly motivated by and committed to Horizons mission and ability to embody our core values (Collaborative, Inclusive, Innovative, and Passionate).
Knowledge, Skills & Abilities

  • Knowledge of the required documents for a child and teacher file to be in compliance with the DEEC Regulations
  • Experience managing the drop off and pick up procedures of a licensed childcare center to ensure ratios are followed at all times.
  • Ability to plan inclusive activities for the staff to maintain positive morale and work environment.
  • Supervisory skills with a strengths-based and mutual respect approach and ability to manage workloads, providing appropriate support, and addressing professional development needs.
  • Commitment to Horizons mission and ability to embody our core values (Collaborative, Inclusive, Innovative, and Passionate).
Salary & Benefits

Competitive salary with health, dental, short-term and long-term disability insurance, life insurance, paid vacation, sick and holiday time, tuition reimbursement, and 403(b) plan with match.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.

For more information about Horizons, please visit horizonschildren.org.