Operations Manager

Confidential Nonprofit Arts Organization (Insource Services, Inc.)

Job Description

Client - Confidential Nonprofit Arts Organization
Location: Massachusetts (Hybrid)
Employment Type: Temporary, Full-Time, Exempt (with potential to convert to permanent)

Reports To: Senior Leadership

Position Overview

A confidential nonprofit arts organization is seeking an experienced and highly organized Operations Manager to oversee day-to-day administrative operations and support the successful execution of events. This role is ideal for a proactive, adaptable professional who thrives in dynamic, mission-driven environments and enjoys balancing operations, events, and development support.


Key Responsibilities

Event & Audience Services

  • Coordinate on-site logistics during performances and events
  • Oversee ticketing operations and patron communications
  • Coordinate equipment and service needs
  • Obtain necessary permits and arrange public safety details
  • Assist with contingency planning
  • Provide marketing support, including social media posts
Development & Donor Relations

  • Support fundraising campaigns and donor communications
  • Coordinate acknowledgment correspondence
  • Maintain constituent database and generate reports
General Administration

  • Manage routine organizational expenses and vendor relationships
  • Respond to stakeholder inquiries
  • Coordinate with external service providers and venue partners
  • Maintain organizational systems and processes
  • Provide administrative support to the leadership team
  • Participate in planning meetings as needed
Qualifications

  • Excellent organizational and project management skills
  • Self-directed with the ability to work collaboratively
  • Experience with CRM/database systems 
  • Proficiency with standard office software and web-based platforms
  • Professional communication skills
  • Nonprofit or arts sector experience
  • Development/fundraising background
  • Social media proficiency
  • Graphic design capability is a plus

Compensation

The salary range is $50,000 to $63,000, depending on experience. This is a temporary full-time hybrid position offering flexible hours and the opportunity for professional growth and position permanency.