Operations & Development Coordinator

Farm Aid

Job Description

The Operations & Development Coordinator plays an integral role in achieving Farm Aid’s mission by contributing to the smooth and effective execution of financial and administrative functions across the organization. As a member of the Operations team, the person in this position serves as a key liaison and cross-team collaborator, with a strong connection to the contributed and earned revenue teams. This role also supports and executes day-to-day operations of Farm Aid’s physical office space. Key areas of responsibility are to:
·        Serve as a liaison between operations and revenue teams to carry out accurate and effective processing of contributed and earned revenue;
·        Provide support for planning, implementation, fulfillment and reporting for revenue generating activities;
·        Serve as a key Salesforce user, through data entry and data stewardship;
·        Provide administrative support for both office-based and remote staff members, including contributing to improved policies, systems, and processes.

FOR A FULL JOB DESCRIPTION, INCLUDING DETAILED RESPONSIBILITIES AND APPLICATION INSTRUCTIONS, PLEASE SEE FARM AID's CAREERS PAGE: https://www.farmaid.org/about-us/careers/

 Qualifications
  • 2+ years of experience in non-profit operations, accounting, and/or gifts processing function.
  • 2+ years of experience with database/CRM management. Salesforce experience and proficiency is strongly preferred.
  • Proficiency with Microsoft Office applications required, particularly Excel.
  • Highly detail-oriented with a critical degree of accuracy regarding gift and data entry while adhering to deadlines. Excellent organizational, prioritization, and time management skills.
  • Ability to quickly grasp needs and implement relevant solutions in a timely manner with close attention to detail and accuracy. 
  • Successful track record in establishing productive work relationships, with the ability to prioritize, negotiate and effectively work with a wide variety of stakeholders/partners.
  • Excellent written and verbal communications skills, and the ability to synthesize complex qualitative and quantitative information. 
  • Willingness to spend extended periods of time doing routine administrative tasks and computer work.
  • Commitment to perform all functions with a high degree of confidentiality.
·        Commitment to continued learning and development for job and organizational success, including participation in Diversity, Equity, and Inclusion efforts. Areas for ongoing, job-specific learning include data and systems management, development operations, nonprofit and business operations, nonprofit accounting procedures, and logistics. 

Work Expectations
The Operations & Development Coordinator has an interest and desire to contribute to Farm Aid’s mission through providing attentive service to internal and external parties and ensuring consistent, effective support of ongoing activities and operations. The expectation is that the majority of work in this position is conducted from Farm Aid’s office in Cambridge, MA. The Coordinator serves as an important, helpful and friendly resource to internal and external Farm Aid constituents, including staff, donors, vendors, and festivalgoers. The Coordinator interacts regularly with the Operations team and cross-functional staff engaged in Farm Aid operations and revenue generation. While many responsibilities and tasks require consistent, ongoing implementation, other initiatives and projects will increase and decrease in required effort based on Farm Aid’s annual cycle of work and ad hoc needs. The role requires the ability to work well under pressure, handle multiple tasks and adapt to changing situations on an ongoing basis. While much of the work is conducted in an office and/or at a computer, work also requires the ability to lift up to 50lbs, and navigate a large venue for long hours during Farm Aid’s annual festival on-site period. Periodic extended hours are to be expected with opportunities to balance out workloads during less busy periods. Ability to travel for the festival is expected.
 
Pay & Benefits
Salary range for this position is $48,000 - $52,000.  
Benefits include 100% health insurance premium coverage ($10,000 - $30,000 value depending on family size); four weeks of paid vacation; paid sick time; option to participate in company IRA, FSA and Employee Assistance plans; longevity bonus program rewarding each year of service; as well as an exciting work environment with smart, passionate people seeking to make change in our food and farm system.