Operations Coordinator
Community Consulting Teams - Boston
Job Description
Community Consulting Teams of Boston is a nonprofit established in 1990, with a mission to
amplify the impact of Boston-area nonprofits through pro bono strategic consulting performed
by volunteer teams of experienced professionals. Each year, we organize projects
with over 100 volunteers.
As CCT Boston continues to grow, we are seeking an individual to support our critical daily
operations necessary for an outstanding client and volunteer experience. Reporting to the
Operations Manager, this individual will work closely with our Client Development and
Volunteer Relations committees to prepare for our annual Project Cycle and support outreach
to existing and potential clients and volunteers. This position will also assist with other
initiatives as outlined below.
Our ideal candidate lives in the greater Boston area, has strong technical skills, and seeks a
part-time, remote opportunity. While the position is mainly remote, there may be a need to
attend in-person events a few times annually.
We offer:
amplify the impact of Boston-area nonprofits through pro bono strategic consulting performed
by volunteer teams of experienced professionals. Each year, we organize projects
with over 100 volunteers.
As CCT Boston continues to grow, we are seeking an individual to support our critical daily
operations necessary for an outstanding client and volunteer experience. Reporting to the
Operations Manager, this individual will work closely with our Client Development and
Volunteer Relations committees to prepare for our annual Project Cycle and support outreach
to existing and potential clients and volunteers. This position will also assist with other
initiatives as outlined below.
Our ideal candidate lives in the greater Boston area, has strong technical skills, and seeks a
part-time, remote opportunity. While the position is mainly remote, there may be a need to
attend in-person events a few times annually.
We offer:
- Purpose: Mission-driven organization committed to helping other nonprofits
- Flexibility: Set your own schedule (in line with CCT needs)
- Training: Learn new skills; gain experience working with nonprofits
- Culture: Kind, dedicated, and intelligent staff, clients and volunteers
Responsibilities:
60% Email Marketing Support
- Create and edit email templates in Salesforce and Mailchimp
- Send and track bulk emails to various audiences during the Project Cycle
- Email testing, reporting, and analysis
- Export and manage email lists, keeping lists current and compliant with CRM system;
includes managing unsubscribes and bounces, as well as responding to email as
necessary
- Run Salesforce reports
- Collect and enter data in Salesforce
20% Event Support
- Manage event registrations for CCT Events
- Attend events as needed and assist with set-up and break-down
20% General administrative support for operational needs
- Schedule meetings through Doodle and Zoom
- Create templates and organize files in shared folders
- Other duties as needed
Background and Skills:
- At least 3 years of relevant professional work experience
- Experience with nonprofits preferred but not required
- Experience and ability to work with tools such as or similar to Salesforce and
- Mailchimp
- Comfortable working with Excel or Google Sheets to organize and interpret information
- Basic design skills and/or experience with using Canva or similar
- Copyediting skills
- Self-starter who is comfortable learning new skills
- Ability to follow technical documentation
- Strong attention to details /accuracy
- Ability to work in a team environment yet able to work independently
Please submit cover letter and resume to operations@cctboston.org