Operations Associate

Boys and Girls Clubs of Boston (Boys and Girls Clubs of Boston)

Job Description

Position Summary:
The Operations Associate is primarily responsible for providing administrative support to the COO and Operations Team, including scheduling, correspondence, preparation of presentations for Board Committees, and support of Operations and Boys & Girls Clubs of Boston (BGCB) wide events, as outlined below, as well as supporting the functions of the Operations Team. Additional responsibilities include, but are not limited to, management of BGCB’s in-kind donation program, and support for the BGCB Department Teams, Program Partners, and Alumni Services.
 
This position is based at our Main Office, 200 High Street Boston, MA and is eligible to apply for a hybrid (in-office and remote) work model.  It is a full-time position, Monday – Friday, 9am-5pm with flexibility to attend events and meetings as needed.

Essential Responsibilities:
  • Administrative management of the day-to-day activities of the COO, including scheduling appointments and managing calendars and administrative support for the Operations Team.
  • Prepare written communication, such as reports and agendas/materials for Board Committee meetings.
  • Support oversight for BGCB wide events and programs, including BGCB’s annual Teen Recognition Dinner, Career Forum, annual Holiday Gift Program, CyberSummit, Presidents Innovation Fund grant program, and others, as necessary. Collaborate with Development and Club staff where necessary. Maintain budgets for these agency-wide events and submit all related paperwork in a timely manner.
  • Work with Club leadership and appropriate staff to coordinate Club attendance at events hosted by community and corporate partners. Coordinate with Development to track and acknowledge opportunities provided by external partners.
  • Support oversight of cross-Club department teams, including meetings, retreats, and events, including application process for Department Team Leaders.
  • Manage the distribution, tracking and acknowledgement of in-kind donations, such as goods, products, and tickets to local events, in support of Club programs and activities. This includes submitting in-kind transmittal forms for all donations and liaising with donors on behalf of BGCB and staying attuned to the needs of Clubs/programs.
  • Supporting alumni council with scheduling meetings and events.
  • Supporting the onboarding of teens through partnership programs such as SuccessLink.
  • Provide ongoing support with program partner management, tracking, and reporting.
  • Liaise with other departments and Clubs, as needed.
  • Provide broad support to the Operations team and complete other duties as assigned.

Position Requirements:
  • Bachelor’s degree preferred.
  • One-two years of administrative/office and/or operations support experience.
  • Excellent analytical, problem-solving, and organizational skills, and ability to manage multiple tasks and projects simultaneously.
  • Strong interpersonal/communication skills, with ability to interact with a variety of audiences, including staff, board members, volunteers, and key individuals at partner organizations.
  • Ability to adapt to changing priorities in a fast-paced environment, while maintaining strong attention to detail.
  • Ability to work independently and as part of a team.
  • Advanced knowledge of Microsoft Office and ability to query complex database systems, such as, to collect and organize data for research/reporting purposes.
  • Willingness and flexibility to work occasional evenings and weekends for Operations and/or agency events.
  • Valid driver’s license required and ability to commute throughout the Metro-Boston area as needed.
  • Ability to lift up to 25 lbs. to assist in transport of donated goods.