Membership Data Specialist
Girl Scouts of Eastern Massachusetts
Job Description
Girl Scouts of Eastern Massachusetts (GSEMA) has a full-time opportunity available for a Membership Data Specialist.
Reporting to the Director of Customer Care and Conversion, the Membership Data Specialist is responsible for administering the criminal background screening process for all of the council’s volunteers. This includes detailed data entry into multiple databases and management of the physical forms.
This is a full-time, Monday through Friday, day-time position based in the Girl Scouts of Eastern Massachusetts Andover or Waltham office.
This is a full-time, Monday through Friday, day-time position based in the Girl Scouts of Eastern Massachusetts Andover or Waltham office.
Key Responsibilities:
Criminal Background Screening Process
- Enter and track data in the state’s CORI and SORI systems to complete criminal background screenings, including interacting with volunteers as needed to obtain required information. This role does not determine volunteer eligibility.
- Enter criminal background screening information into Salesforce database for each member.
- Manage the tracking and filing of forms as required by state regulations.
General Membership Data Support
- Collaborate with Program Operations team to ensure member data for camp is completed accurately and on time, including communicating with members to collect and update forms as needed.
- Enter volunteer training roster information into learning management system.
- Maintain confidentiality on behalf of the Girl Scout organization and in accordance with the GSEMA Comprehensive Information Security Program (CISP).
- Perform other duties as assigned.
As a Girl Scout council citizen, you will:
- Commit to our mission of building girls of courage, confidence and character, who make the world a better place.
- Accept the Girl Scout commitment to work with all without regard to age, race, ethnicity/culture, country of origin, religion, language, socio economic status, gender, gender identity and expression, sexual orientation, neurodiversity, ability or political affiliation.
- Possess a collaborative approach and outlook; demonstrated ability to establish trust and professional relationships with staff across all levels of the organization; ability to work with divergent opinions; promote collaboration and exchange of ideas.
- Stay current and adhere to GSEMA and Girl Scouts of the United States of America (GSUSA) policies and procedures, and contribute to achieving GSEMA and GSUSA strategic goals and initiatives.
Skills and Qualifications:
- Data entry experience or Bachelor’s degree preferred; Associate’s degree required.
- Excellent attention to detail with an emphasis on high-quality data entry into multiple databases and spreadsheets.
- Strong ability to multi-task.
- Strong oral and written communication skills in order to interact with customers in writing and by Zoom.
- Proficient in the use of Microsoft Windows and Office software; experience using Salesforce or other database software preferred.
- Capacity to independently and as part of a team, plan, organize and prioritize work, while managing multiple deadlines in a fast-paced collaborative environment.
- Ability to effectively identify, analyze and solve practical problems and successfully manage a variety of variables and personalities; ability to adapt in a changing environment.
- Girl Scout membership experience is a plus.
- Bilingual skill is desirable.
Work Environment/Travel:
This is a fully office-based position in GSEMA’s Andover or Waltham office. Must have access to reliable transportation to travel to GSEMA offices.
Physical Demands:
- Involves prolonged periods of sitting or working on a computer.
- Ability to lift and manipulate up to 15 pounds, with or without reasonable accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Girl Scouts of Eastern Massachusetts offers a competitive benefits package including generous paid time off, health and dental insurance, training opportunities, and much more. Learn more!
When applying, along with your resume, please include a cover letter with salary expectations.
About Girl Scouts of Eastern Massachusetts
For over 100 years, Girl Scouts has empowered girls to lead, break barriers, and create positive change. Girl Scouts’ powerful all-girl space fosters collaboration over competition, and inspires girls to go beyond dreaming to actual doing. We offer amazing opportunities for forward-thinking, talented individuals who share our vision of helping girls and young women change the world for the better. Join our team of dedicated professionals and make a difference in girls' lives! To learn more about our Girl Scouts of Eastern Massachusetts, visit www.gsema.org.
Commitment to Health and Safety: COVID-19 Vaccine Requirement
As part of GSEMA’s commitment to health and safety, all employees are required to be vaccinated against COVID-19 per GSEMA’s COVID-19 Vaccination Policy. GSEMA will consider exemption requests from individuals with medical conditions or sincerely held religious beliefs that prevent them from getting the vaccine.
Girl Scouts of Eastern Massachusetts is an equal opportunity employer
At Girl Scouts of Eastern Massachusetts, we strive to create transformative learning experiences and leadership opportunities for all girls. The threads of diversity and inclusion are woven tightly into our mission of supporting and nurturing girls of courage, confidence and character, who make the world a better place.
We hold firm in our belief that a culture of diversity and inclusion promotes unity, creates personal and professional growth opportunities for our employees, and supports safety and transformation for our volunteers and girls of all backgrounds.
Diversity and inclusion is more than an initiative; it is a set of shared values that defines the fabric of our mission.