Manager and Senior Consultant, Organizational Development

TSNE

Job Description

Overview


TSNE (tsne.org) is working to build to a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including  property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.
 
About our Values:
  • Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
  • Progress - We commit out resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
  • Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Responsibilities


The Manager and Senior Organizational Development Consultant (Manager and Senior Consultant) works to support TSNE's capacity building efforts and brings a values-based approach to working with client organizations and across the variety of TSNE's organizational development (OD) consulting and training services. As the leader of this growing team, this position is responsible for establishing and advancing TSNE’s philosophical and strategic approach to OD consulting, specifically developing and managing systems, structures, processes, and outcomes for the OD consulting team to be successful. The Manager and Senior Consultant also serves as a lead consultant, content designer, and facilitator for a portfolio of OD client and cohort learning programs.

This position works collaboratively and in partnership with a variety of both internal and external stakeholders to implement the OD development consulting strategy. This position will lead and supervise members of the OD team and work closely with TSNE’s consulting and training team, key TSNE departments, and clients.
 
TSNE is committed to increasing accessibility of our services to organizations committed to social justice led by and serving under-represented, marginalized, and/or historically oppressed people and communities.

Candidates with a progressive and liberatory approach to consulting with shared experiences of our clients and the communities they serve are strongly desired and encouraged to apply.
 
Applications for this position will be accepted through April 1st. After that time, candidates who will be moving forward in our process will be contacted.
 

Essential Functions

 
Strategy, Learning, and Development – 50%
  • Lead the development of OD team strategy and direction toward the creation and execution of comprehensive OD consulting strategies; including leading the refinement of TSNE’s approach to OD consulting and practice areas.  
  • Partner with the leaders of each consulting focus area and the Director of Consulting and Training to align systems/processes/practices across the department.   
  • Manage workflow, staffing, and best practices for OD consulting processes ensuring resources are in place for successful delivery of exceptional consulting services and trainings. 
  • Stay abreast of new OD practices, working with the OD team to continuously assess the effectiveness of various frameworks/processes/structures, make refinements as needed, and integrate their use. 
  • Work in partnership with respective TSNE departments and the Director of Consulting and Training to develop and implement a communications and marketing strategy, evaluation strategy, and technology strategy that meet the needs of the OD team and clients.  
  • Provide assistance, guidance, and coaching support for direct reports.  

Consulting and Training – 50%
  • Oversee the OD team’s portfolio of consulting and training engagements, manage prospective and existing client pipeline; including scoping, planning, design and delivery. 
  • Lead consulting and training engagements including, but not limited to organizational assessments, strategic planning, sustainability planning, board development, and support for executive transitions consulting projects.   
  • Ensure that high quality, responsive, culturally competent consulting and training services are designed, managed and delivered; with consistent attention to issues of diversity, equity, inclusion, belonging.  
  • Engage with external/contracted OD consultants as needed; provide partnering, training, guidance, and support. 
  • Co-lead, facilitate and support cohort learning programs. 

Complete other tasks and projects related to the position, as needed.

Qualifications


Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA+, BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!

  • 6+ years of experience working in leadership role(s), preferably in community-based nonprofit organization(s) and/or in a social justice, racial and economic equity, or related field. 
  • Minimum 5 years of experience in a lead/senior OD or management consulting role working to solve complex client challenges. 
  • Minimum 2 years of experience managing a team, including direct reports, indirect supports, and consultants.  
  • Deep theoretical and practical knowledge of OD frameworks, tools, and methodology, such as diagnostic assessments, change management, group dynamics, and facilitation techniques, used to implement OD interventions and support capacity building.  
  • Proven success designing and facilitating highly interactive, adult-learning oriented trainings, workshops and/or interventions is required.  
  • Excellent interpersonal and leadership skills with a commitment to participatory management and shared leadership practices are necessary.  
  • Experience and skill working with a diverse range of internal/external stakeholders, utilizing culturally competent frameworks and liberatory/non-traditional practices is required.  
  • Strong project management, time management and organizational skills, with the ability to manage and prioritize multiple, competing priorities is required. 
  • Strong business development, relationship management and conflict resolution skills. 
  • Knowledge of and/or experience in implementing diversity, equity, and inclusion theory, practices, initiatives, and conversations. 
  • Experience using or willingness to learn data and project management tools such as Salesforce, Asana and QDA. 
  • Ability to travel periodically, locally, regionally, and nationally as is called for with some occasional evening and weekends engagements. 

You also believe in and embody our organizational values and the below core competencies:

  • Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
  • High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
  • Relationship management – The ability to develop and nurture positive, productive relationships with others.
  • Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
  • Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

  • Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
  • Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
  • Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Demands/Work Environment

 
The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.
 
Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position is required to be onsite for in-person client engagements and some meetings with TSNE staff, funders, and program participants, which may take place outside of the TSNE office and may require to be onsite more regularly with advanced notice.
Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.
 

Compensation and Benefits

 
Compensation: The starting salary for this position is $107,540.00 annually, paid bi-weekly at $4,136.15.
Benefits: This position is eligible for a full benefits package including:

  • Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and up to 487.5 hours of accrued health leave time for benefited staff annually.
  • 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
  • Low-cost Guardian Dental and Vision.
  • Flexible Spending Accounts (FSA) for Health and Dependent Care.
  • Employer-paid Life, Long- and Short-Term Disability Insurance.
  • Employer-paid Pension and Employee-paid Tax-Deffered Annuity through TIAA.
  • Up to $1,080.00 in annual commuter subsidy
  • No meetings after noon on Fridays.
  • ...and more!

TSNE strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.
 
All employment conditions are based on an individual’s performance and job qualifications. TSNE prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.
 
TSNE's EEO statement extends to volunteers, interns, contractors, vendors, and clients.