Family Engagement Coordinator

Boston Chinatown Neighborhood Center (BCNC)

Job Description

Why Join Us 
At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.
 
What You Will Do 
The Family Engagement Coordinator is a member of the BCNC Acorn Center for Early Education & Care team. The state licensed and nationally accredited child care center supports the growth and learning for children from 15 months to 5 years. You will work collaboratively with a team of professional teachers to strengthen children and families by providing high-quality education and care so parents can work or further their education. You will report directly to the Director of Acorn Center for Early Education and Care.
 
In this role, you will:
  • Develop and maintain respectful, supportive, and ongoing relationships with all families, educators, administrators, and community partners.  
  • Provide support and resources to families through enrollment recruitment, marketing efforts, school tours, parent advisory councils, check-ins, and individual orientations. 
  • Maintain regular contact with all families through quarterly check-ins and home visits (required by Head Start); for Head Start families, develop with parents a family plan and support with resources and encouragement tracking progress. 
  • Coordinate screening and assessment services with families and appropriate organizations for children with special needs.   
  • Work collaboratively with the Education Coordinator to observe and support children with behavioral and developmental concerns.  Communicate with families, make referrals with the BCNC Family Service team and collaborative partner organizations (Boston Pre-K, Head Start, Public Schools, Early Intervention), and schedule teacher/parent conferences as needed. 
  • Maintain documentation/recordkeeping in accordance with BCNC, funding, and regulatory requirements. 
  • Participate in required funding meetings and check-ins, professional development activities, staff meetings, supervision, and other meetings assigned. 
  • Perform other duties as assigned by the supervisor. 
 
What We Look For
  • Bachelor’s degree in early childhood education or related field. 
  • Must be certified in First Aid and CPR within 6 months of employment. 
  • Proficiency in Windows, Microsoft Office, Google Docs, and related applications. 
  • Minimum 1 year of experience working with families (including supervision for management role is a plus). 
  • Experience working with children and families with and/or without disabilities.
  • Experience working with people of different backgrounds and a high level of cultural competency is highly preferred. 
  • Ability to manage and track multiple tasks, ensuring timely completion and meeting deadlines.
  • Demonstrated commitment to the success of coworkers and to the organizational mission.  
  • Professional working proficiency in writing, reading, and speaking in Cantonese or Mandarin Chinese is required.
 
What We Offer 
  • Competitive compensation package
  • Comprehensive health coverage, including medical, dental, vision, and life insurance 
  • Retirement plan options with employer matching 
  • Enhanced paid time off offerings for personal days, sick, vacation, and holidays 
  • Opportunities for professional development and growth 
  • Flexible work arrangements 
 
Working Conditions 
  • Must be available to work a flexible schedule and may require local travel during the workday.
  • Work is performed primarily in a standard work environment, including the operation of computer equipment, and physical demands associated with a traditional work setting, e.g., walking, standing, communicating, and other physical functions, as necessary.