Director of Learning and Development

Greater Boston Chamber of Commerce

Job Description

Title:  Director, Learning & Development

Reports to: SVP, Programs                                                    

Position Overview: 

The Director, Learning & Development, oversees the Chamber's dynamic portfolio of talent development programs, including a mix of skills, leadership, and professional development workshops, certificates, and year-long programs serving all industries and demographics. They will lead internal and external partners, ranging from academic institutions to consultants, on curriculum design, program recruitment, and program execution. Program oversight includes budget development and work with sponsors and funders. 
The portfolio and programming under Learning & Development regularly evolve to meet employer and talent needs in the region. The director will pull reports, analyze data, and develop and analyze satisfaction surveys for continuous innovation and improvement of programs. The regular review process will allow for strategic thinking, optimal customer service, and creativity. 
The director will be a professional who is a mission-driven team player with the ability to operate independently in a fast-paced environment. They must possess excellent judgment, strong attention to detail, and be an effective communicator, exhibiting the leadership qualities that the programs they run, teach. With talent and workforce being a key priority for the Chamber across policy, research, and programming, this person will play an instrumental role in helping us drive the future of work in our city. 
  • College degree preferred 
  • Minimum of 5 years’ experience in managing multiple stakeholders and developing programs and/or events 
  • Commitment to lifelong learning, customer service, DEI, and others’ development and growth 
  • Demonstrated project management, people, and relationship building skills
  • Entrepreneurial mindset; creativity and agility in launching new offerings collaboratively and attaining buy-in from diverse voices; disciplined thought process and dynamic problem-solving skills
  • Excellent communication, presentation, writing, leadership, influencing, and negotiating skills are a must.
  • Ability to prioritize across potentially competing objectives and timelines
  • Ability to work a flexible schedule with some early mornings and late evenings with notice 
  • Strong business ethics and values
  • Proven ability to improve processes per our corporate strategic direction

About Us:
Since 1909 the Greater Boston Chamber of Commerce has sought to make Boston an epicenter of communication, collaboration, and celebration between businesses. Our mission is to be the convener, voice, and advocate of our diverse and collaborative membership who drive Greater Boston's success. We believe that when business thrives, we all thrive. 
We do this by:
  • Creating connections between business leaders that cultivate meaningful professional relationships
  • Amplifying advocacy by informing the community on the most pressing issues facing our region
  • Shaping policies that elevate Greater Boston's competitiveness in the region, nation, and world
The Chamber provides a wide range of programming to its members (more than 100 each year), including:
  • Learning & Development: With four different programs to enroll in (Boston's Future Leaders, Women's Leadership Program, Transformational DEI Certificate, Inclusive Managers Certificate) there's something for everyone here.
  • Women's Network: In our Women's Network, you'll find a diverse group of more than 3,000 (and growing) women and male allies at all levels of their careers, from all backgrounds, sectors, industries, and professions.
  • Government Affairs: These events provide a platform for professionals to gain valuable insight from prominent government officials, build a strong network in the business and government communities and engage in important policy issues impacting our region.
  • Pacesetters: Pacesetters are large and midsized companies and anchor institutions committed to using their procurement purchasing power to close the racial wealth gap by intentionally increasing spend with businesses of color.
  • MITX: The catalyst uniting a dynamic community of professionals who drive how technology is shaping the future of customer experiences, ensuring organizations stay relevant and businesses stay vital.
  • BIMA: 3,000 members strong, the Boston Interactive Media Association brings together New England's top digital media professionals.
  • City Awake: The leading platform for next-generation leaders in the Greater Boston area.

EEO Statement:
The Greater Boston Chamber of Commerce is an equal opportunity employer committed to a workplace that reflects the diversity of the people of Boston, Massachusetts.  We actively seek a diverse staff that is reflective of the community we serve. 
It is the policy of the Greater Boston Chamber of Commerce to provide equal employment opportunity to all employees and applicants for employment without regard to race, sex, sexual orientation, gender identity or expression, color, creed, religion, national origin, age, disability, marital status, parental status, family medical history or genetic information, political affiliation, military service or any other non-merit based factor in accordance with all applicable laws, directives, and regulations of federal, state and city entities.

Salary range: $85,000-$95,000