Director of Aquatics, Risk Management and Child Protection

At the MetroWest YMCA, our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Competitive pay and benefits! Salary from $56,000 annually! Equal Opportunity Employer.

The Director of Aquatics, Risk Management and Child Protection is responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor operational and strategic risks that may hinder the reputation, safety, and security of the organization. They are also responsible for creating, developing and administering all facets of aquatic program policies and programs for the MetroWest YMCA including EAP’s, instructional aquatics, swim teams and safety programs. Facilities include the Framingham Regional YMCA, the Family Outdoor Center and Clearbrook Family Swim Club. This position will play a key role in community and member relations. Will perform other duties as assigned. The role is physically active and operationally involved.

1.    PROGRAM MANAGEMENT & DEVELOPMENT

·         Establishes new program activities and expands the program within the community in accordance with strategic and operating plans. 

·         Compiles program and accident statistics to meet the needs of the community and fulfill YMCA objectives. 

·         Monitors and evaluates the effectiveness of and participation in programs. 

·         Assists in the marketing and distribution of all program information. 

·         Responsible for annual assessments in the areas of risk management and child protection across the Association. 

·         Supervises administration of safety classes and EAP’s in accordance with an authorized provider agreement(s), code of conduct(s) and all other obligations and requirements.  

2.    STAFF ENGAGEMENT & DEVELOPMENT

·         Works collaboratively with branch leadership and program directors to ensure a safe environment. 
·         Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Ensures records of staff certifications are current and complete. Reviews and evaluates staff performance. 
·         Develops strategies to motivate staff and achieve goals. Leads regular staff meetings and in-service trainings in the area of risk management and child protection. 
·         Ensures optimal training and supervision of lifeguards in particular, including scheduling regular safety drills across departments. 

3.    MEMBERSHIP ENGAGEMENT & DEVELOPMENT
·         Creates a member-focused culture and models relationship-building skills (including Listen First) in all interactions. 

·         Fosters a climate of innovation and resolves problems to ensure member satisfaction. 

·         Builds relationships with and among members, responds to inquiries and solves problems.

·         Creates a safe and supportive community environment, assists in recruiting and engaging new members, and connects members to the YMCA’s cause. 

 
4.    BUDGET & FINANCIAL MANAGEMENT
·         Plans and manages department budgets as approved in a fiscally responsible manner.
·         Responsible for timely and accurate payroll for departments. 
·         Submits monthly risk management data, financial notes and enrollment numbers on a timely basis. 

5.    FACILITY MANAGEMENT 
·         Responsible for A.E.D and O2 for the association. 
·         Monthly facility walk-throughs with facilities staff to identify operational risk and to provide facilities for members that are safe, clean, adequately equipped, well maintained, and attractive. 
·         Conducts and ensures proper maintenance of pools. Secures and schedules pool facilities. Leads the maintenance of accurate records of pool chemical levels and facility maintenance. 
·         Manages Quick Check program and produces monthly report. Monitors daily pool operations to adhere to all state, local and YMCA health and safety regulations including maintaining safe ratios of guards and be available on an “on call” basis as required.

6.    VOLUNTEER DEVELOPMENT
·         Builds and develops volunteer capacity, sharing the social responsibility. 

·         Works as staff liaison to the Swim Team parent committee. 

 

7.    COMMUNITY INVOLVEMENT & SUPPORT
Assists in YMCA fund raising activities/events, and engages in collaborative relationships with community organizations in order to strengthen support and build community. 

1.    Bachelor's degree in related field preferred or equivalent combination of education and experience.
2.    5 years of aquatic management required.
3.    CPR for Professional Rescuer, First Aid, AED, Oxygen, and Lifeguard, YMCA Swim Instructor certification current or ability to acquire certification. 
4.    Ability to relate effectively to diverse groups of people from all social and economic segments 
 of the community.

Must be able to see and hear noises and distress signals. Must be able to sit and stand for extended periods-of-time. Must be able to lift up to 25 lbs.
 

The MetroWest YMCA offers a competitive wage and benefit package: 

> Health & dental insurance 

> Disability and life insurance 

> 10% Y Funded retirement plan 

> YMCA Membership 

> Discounted program fees 

> Paid time off and holidays