Director, Community Health & Well Being

West End House (Positively Partners)

Job Description

West End House is the largest youth development agency in the Allston-Brighton community providing high-impact programs that ensure that our young people are succeeding academically, exploring and mastering the arts, developing career readiness skills and adopting healthy lifestyles. Operating since 1906, today’s West End House welcomes approximately 1000 young people each year who represent more than 40 different countries and 10 languages.  Our commitment is to ensure Boston’s children and teens have access to opportunities to help them thrive.  West End House serves young people throughout Allston-Brighton and across Boston’s neighborhoods, including Roxbury, Dorchester, Mattapan, Hyde Park, Fenway, Roslindale,  South Boston and East Boston.  We are bold in our commitment and efforts to become an anti-racist, equitable organization and welcome candidates with a passion for this work.  

Our mission is to inspire and enable youth from all backgrounds to realize their full potential as productive, responsible and caring citizens.  We are proud of our impact in the community, some of which is highlighted below:

  • Our COVID-19 response included launching an in-person Learning Hubs initiative for students to attend remote school and we were 1 of only 3 sites citywide to serve teens in our Hubs; we also launched a Family Food Program that has distributed over 400,000 lbs. of groceries to our families and community members.
  • Unparalleled service to teens: Prior to the pandemic, West End House served more teens than 98% of Boys & Girls Clubs across the country.  And the teens who come to West End House are graduating high school and enrolling in college at a greater rate than their peers across the state.
  • We are the only Boys & Girls Club on the East Coast to dedicate full-time staff and resources to supporting our students in college
  • Our arts programs attract and engage as many young people as our recreational offerings and are designed to advance young people from exposure to engagement to pathways in the following mediums: visual arts, music, digital arts, dance, and more

Today, West End House has a staff of almost 30 highly collaborative team members, a dedicated Board of Directors, and an annual budget of more than $3.9 million. As a mark of our commitment to the success of both our staff and youth participants, our club’s program staff are full time employees.   

Over the last two years, the combined impact of COVID-19 and our country’s racial reckoning have caused significant trauma in our community.  Today, West End House has an opportunity to support the emotional and mental health of staff, youth and families directly within our club.  As Director, Community Health and Well Being, you’ll be responsible for providing direct service, staff consultation, training and support for our afterschool youth development program. 

We seek a licensed clinician to build a trauma-informed, community-based approach to health and well-being.  The Director, Community Health and Well Being reports to West End House’s Chief Impact Officer and works closely with the Family Engagement Coordinator, program staff, partners and families.  We seek motivated candidates who value authenticity, effective execution and a commitment to youth development. 

Key responsibilities include:

Design and implement programming to support youth and families:  
  • Create and support implementation of a club-wide model for trauma-informed care 
  • Identify gaps in services and provides support in response to member needs such as family crisis/life education substance abuse, peer pressure, LGBTQ and other unique needs of members
  • Develop and execute engagement programs that help members to learn to express themselves and gain coping skills to help them thrive, including periodic check-ins.
  • Facilitate life skills or social emotional programming for youth and families
  • Integrate supports into traditional youth development programming
  • Develop/increase accessibility to socioemotional resources available to youth and families. 
  • Develop and coordinate intervention programs in response to the assessed needs of members
  • Referrals for mental and emotional health services to caregivers and families

Design and implement programming to support our program staff:
  • Provide consultation to staff on mental health issues impacting children and youth Club members

Relationship Building
  • Connect with and build strong relationships with West End House youth, staff, alumni, volunteers, and supporters of all backgrounds.

West End House seeks a professional with an equity-first, strengths-based mindset who has demonstrated alignment with our mission, either through lived, work, or volunteer experience in historically marginalized communities.  The ideal candidate will be a creative and caring mental health clinician seeking an opportunity to help build an innovative approach to health in an established, caring nonprofit that values equity, innovation, and impact.  

We’ll be most excited about your candidacy if you can demonstrate prior success supporting youth and families in a collaborative, mission-driven environment. We do not expect candidates to meet all of the criteria listed below. Reviewing the qualifications can help you to better understand the expectations of this role. 

If you believe you have “what it takes,” please submit an application. We will be excited to hear from you and each application will be carefully reviewed and acknowledged by a member of our team. Below you will find key experiences and mindsets we seek:

  • Commitment to West End House’s mission and values and a passion for impacting the lives of others; a champion of an asset-based approach to working with young people and families
  • LCSW required
  • Relationship-driven, joyful and passionate about working with staff and young people
  • Flexibility and tolerance for ambiguity
  • Experience building or strengthening a trauma-informed framework within a community based program
  • Ability to collaborate effectively and authentically with colleagues, senior leaders, and external partners 
  • Strong administrative, information management, and organizational skills, with an emphasis on time management and the ability to plan, organize, and implement numerous projects simultaneously
  • Systems- and process-oriented: ability to create, follow and improve upon department systems and processes that enable the team to operate at the highest level
  • Self-motivated and demonstrates initiative, patience, and resourcefulness when responding and adapting to opportunities that come with change
  • Experience handling confidential and sensitive information 

This is a full-time position with the West End House with a salary range of $65,000 to $80,000, commensurate with lived and professional experience.  Our comprehensive benefits are designed to enhance all aspects of our employees’ lives: physical health, financial security, general well-being and professional development. Our package for full-time staff members includes paid vacation, holiday, and sick days; health and dental coverage; life, short-term and long-term disability insurance; and a defined contribution retirement program.  To learn more about West End House benefits and time off, please click here.  

West End House provides training and access to job related certifications for all employees and staff are encouraged to participate in their own professional development by identifying opportunities and sharing with their supervisor. West End House encourages and supports healthy lifestyles for all staff and provides access to our fitness center, gym, and pool as well as daily, homemade dinners (and lunch during the summer) for all interested staff.

We are a hands-on team and seek employees who are passionate about our work and service to our community.  West End House employees are fully onsite five days/week and are required to be fully vaccinated or can request an exemption.  All West End House youth and staff will have weekly PCR tests onsite.  

The Director, Community Health is expected to work onsite 40 hours/week.  Specific hours will shift based on our program hours and season.   Some evening work is expected for this role on a semi-regular basis. 

West End House is easily accessible via the T (Green Line to Allston Street), MBTA bus (66) and has limited parking available.  

  • Strength-Based Relationship Building: West End House uses a strength-based approach to build relationships that endure and contribute to positive outcomes for our young people. Staff focus on the assets of our young people, rather than the deficits, to support continuous growth.
  • Innovation: West End House prides itself on creating and offering innovative and responsive programs. Staff members are expected to think outside the box, proactively problem solve, and be courageous in their daily work.
  • Curiosity: West End House staff are enthusiastic to learn. They participate in personal and professional opportunities designed to challenge and expand to their knowledge base. They are encouraged to seek out learning experiences and actively participate in their own development.
  • Data Informed: Assessing our impact is critical to ensuring the best outcomes for our program participants. Our staff is expected to use data to inform current program content and future program development, ensuring our offerings meet the needs AND interest of our young people.
  • Healthy Environment: Teaching our members the importance of living an active, healthy lifestyle is a priority. As such, our staff is expected to model healthy behavior while working with our young people.
  • Safety: West End House values our youth focused, friendly environment. Every staff member shares the responsibility for ensuring West End House is, and remains, a safe and nurturing environment for every young person who comes through our doors.
Interested candidates are encouraged to promptly submit their application through the online portal operated by our recruitment partner Positively Partners. All applicants will receive a response to their application within two weeks of submission.  Our application process includes an initial phone screen with Positively Partners, a virtual interview with the Chief Impact Officer, and for finalists, an onsite interview with West End House staff.   Anticipated start date for this role is February, 2022.

It is the policy of West End House to assure equal employment opportunity to all qualified employees and applicants by prohibiting discrimination because of race, color, religion, sex, pregnancy (or a condition related to pregnancy), national origin, age, disability, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by federal, state, or local law.