Development Associate

Community Servings

Job Description

Job Title: Development Associate                                     Reports To:   Donor Services Manager
FLSA Status:  Exempt                                                         Department:  Development
Labor Status:   Non-union                                                Approved By/Date: DOD, 2/2/2024
Community Servings is a non-profit food and nutrition program focused on the nutritional needs of underserved populations across the state. Over the past 34 years, we have delivered over 12 million free, scratch-made meals to individuals experiencing chronic and critical illnesses in the context of medical nutrition therapy.
Working closely with the Chief Development Officer, Director of Development, Senior Special Events Manager, and reporting to the Donor Services Manager, this position is responsible for managing critical development tasks and duties, including but not limited to data management, donor acknowledgements, mass mailing production (invitations, acknowledgments, etc.), and special events support.
Essential Duties and Responsibilities include the following.  Other duties may be assigned.
Data and Finance Management (80-90% of the position)
  • Performs data entry of donations and donor information (physical checks, in-kind donations) into agency CRM (Salesforce)
  • Processes individual gifts and corporate and foundation grants 
  • Codes and tracks matching gifts
  • Processes credit cards
  • Works closely with the Finance department to ensure that all income is properly coded and processed
  • Ensures that all monthly giving is properly downloaded and tracked in donor database
  • Prepares batch reports and acknowledgement letters
  • Prepares data for imports (event guest lists, volunteers, etc.)
  • Updates donor database with changes to contact information and gift coding
  • Generate invoices for unpaid pledges
  • Identifies and corrects incorrect or improperly formatted contact, account, and donation data
  • Continually cleans data within Salesforce
  • Troubleshoots website transaction processing and reporting issues with our web developer 
Special Events (10-20% of the position)
  • Works closely with the Special Events Assistant. 
  • Serves as Community Servings’ liaison on our Young Professionals volunteer committee 
    • Duties include but are not limited to:
      • Co-Hosting Zoom meetings to engage with the group
      • Securing raffle items
      • Serving as support contact for volunteer nights for the group, social events and fundraisers
  • Works on-site at events, including volunteer management and donor relations
  • Assist the Special Events Assistant in the planning and implementing of smaller events. Manage invitation lists, RSVP lists, and other duties as necessary.
  • Processes payments and pie orders for Pie in the Sky
  • Supports the events team for Meals for Moms and Dinners for Dads fundraising activities including processing, fulfillment and all administrative tasks associated with both events.  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Organized and detail-oriented
  • Attention to detail on data entry
  • Able to handle multiple projects in a fast-paced office environment
  • Expertise in MS Office products required, experience with Salesforce or other database platform desirable
  • Excellent oral and written communication skills
  • Demonstrated ability to work effectively with employees, volunteers, vendors, and clients of different cultural and ethnic persuasions is a must
  • Night and weekend work may be required before and during select meetings and events.
  • Bachelor’s degree or equivalent combination of education and experience
 We offer a complete benefits program including:
  • Medical Insurance
  • Life-, Short- and Long-Term Disability Insurance
  • Paid Vacation, Holidays, Sick Time, and Personal Time off
  • Flexible Spending account (Medical and Daycare)
  • Tuition reimbursement 
  • 403(b) Retirement Plan
  • Free Dental Insurance 
  • Free daily community lunch
  • Free parking 
Physical Demands and Special Work Conditions:
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is routinely sitting for long periods of time.
Community Servings knows that diversity drives excellence. We are a place where everyone is welcome. We celebrate, promote, and derive strength from a diversity of lived experiences. We actively seek and encourage an inclusive workforce.
Community Servings participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information. If E-Verify cannot confirm that you are authorized to work, Community Servings is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Community Servings can only use E-Verify once you have accepted a job offer and completed Form I-9.