Conversion Specialist

Girl Scouts of Eastern Massachusetts

Job Description

Girl Scouts of Eastern Massachusetts (“GSEMA”) has a full-time opportunity available as a Conversion Specialist.

Reporting to the Manager of Conversion, the Conversion Specialist at GSEMA a key member of a mission-driven collaborative team that works to empower girls and support them as they become the leaders of tomorrow! 

Conversion Specialists:

  • Manage the critical role of supporting new adult volunteers as they seek to begin troops through which they will grow girls of Courage, Confidence, and Character.  
  • Support families in their search for a troop or other Girl Scout opportunity that best suits their girl’s needs and interests. 
  • Work to ensure that Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity and seeking to support a myriad of Girl Scouting opportunities for girls in all communities throughout Eastern Massachusetts.  
  • Work collaboratively with other departments to develop innovative strategies aimed at increasing membership.
  • Work with individuals of diverse backgrounds and ages, and accept the Girl Scout commitment to work with all without regard to age, race, ethnicity/culture, country of origin, religion, language, socio-economic status, gender, gender identity and expression, sexual orientation, neurodiversity, ability or political affiliation.
  • Complete special projects as needed, including working extensively with other departments to support programs; participating in events that may require some evenings and weekends. 
 
As a Conversion Specialist, you have:

  • A Bachelor’s degree or professional work experience in a membership or volunteer-based organization.
  • Experience in a customer service environment or experience with Sandler Sales training is a plus.
  • Proficiency in the use of Microsoft Windows and Office software; experience using Salesforce or other database software is highly desirable. 
  • The ability to communicate clearly both orally and in writing.
  • The capacity to, independently and as part of a team, plan, organize and prioritize work, while managing multiple deadlines in a fast-paced environment.
  • The ability to effectively identify, analyze and solve practical problems and successfully manage a variety of variables and personalities; ability to adapt in a changing environment.
 
Possessing bilingual skills is a plus! Girl Scout membership experience is desirable. New or recent college graduates are encouraged to apply!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This position is a flexible hybrid work arrangement, with the option to work from home or in a GSEMA office. Will require occasional travel to a Girl Scouts of Eastern Massachusetts office/property.

Girl Scouts of Eastern Massachusetts offers a competitive benefits package including generous paid time off, health and dental insurance, training opportunities, and much more.

When applying, along with your resume, please include a cover letter with salary expectations.

About Girl Scouts of Eastern Massachusetts

For over 100 years, Girl Scouts has empowered girls to lead, break barriers, and create positive change. Girl Scouts’ powerful all-girl space fosters collaboration over competition, and inspires girls to go beyond dreaming to actual doing. We offer amazing opportunities for forward-thinking, talented individuals who share our vision of helping girls and young women change the world for the better. Join our team of dedicated professionals and make a difference in girls' lives! To learn more about our Girl Scouts of Eastern Massachusetts, visit www.gsema.org.

Commitment to Health and Safety: COVID-19 Vaccine Requirement

At Girl Scouts of Eastern Massachusetts, the physical and emotional safety of our Girl Scouts, our families, our volunteers, and our staff is our highest priority. We are taking a responsible approach to creating environments that allow us to embody the Girl Scout Promise and Law, require us to be considerate and caring, courageous, and strong, responsible for what we say and do, respectful of ourselves and others, respectful of authority and act as a sister to every Girl Scout.  

As part of GSEMA’s commitment to health and safety, all employees are required to be vaccinated against COVID-19 per GSEMA’s COVID-19 Vaccination Policy. GSEMA will consider exemption requests from individuals with medical conditions or sincerely held religious beliefs that prevent them from getting the vaccine.

Girl Scouts of Eastern Massachusetts is an equal opportunity employer

At Girl Scouts of Eastern Massachusetts, we strive to create transformative learning experiences and leadership opportunities for all girls. The threads of diversity and inclusion are woven tightly into our mission of supporting and nurturing girls of courage, confidence and character, who make the world a better place.

We hold firm in our belief that a culture of diversity and inclusion promotes unity, creates personal and professional growth opportunities for our employees, and supports safety and transformation for our volunteers and girls of all backgrounds.

Diversity and inclusion is more than an initiative; it is a set of shared values that defines the fabric of our mission.