Communications & Marketing Specialist

Lowell Community Health Center

Job Description

This position is responsible for helping to coordinate and implement Lowell Community Health Center’s communications and marketing activities to our highly diverse community and workforce.
Applicant must be a strong writer who is fluent in English and one of the following languages: Spanish, Khmer, or Portuguese and committed to equity and inclusion.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
This position will support the Director of Communications in a variety of capacities, including but not limited to:
  • Drafting and disseminating press releases;
  • Coordinating press release drafting by outside contractors;
  • Blogging and newsletter writing/production;
  • Maintaining various editorial content;
  • Website upkeep;
  • Producing and managing social media content;
  • Assisting with the coordination and creation of video content;
  • Monitoring and coordinating responses to incoming social media messages;
  • Assisting with VIP site visits and other communications/marketing events.
The Communications and Marketing Specialist will have the opportunity to take an active role in identifying news, public interest, and other story ideas that will help generate greater awareness of the health center and keep patients, the community, and staff informed about the health center’s programs, activities, and initiatives. The Communications and Marketing Specialist will take an active role in maintaining department files and records. This is a hybrid position.
  • Accurate and creative writer who can draft content concisely to express thoughts clearly
  • Knowledge of the principles and practices of public relations and marketing, preferably with some (1-3 years) agency experience
  • High degree of self-motivation and accountability, enthusiasm, and energy
  • Flexibility, and willingness to adjust appropriately and quickly to changing conditions
  • Experience with social media and digital media best practices
  • Detail-oriented and highly organized, with strong ability to successfully multi-task and manage priorities
  • Able to exercise sound judgment and uses strong discretion in handling confidential information
  • Proficiency with Microsoft Office Suite; technically savvy utilizing a variety of website and social media platforms
  • Experience being part of the creation of video content
  • Public Health experience, or experience working in health care or with a health care organization highly preferred
  • Must be able to write fluently in Spanish, Portuguese, OR Khmer in addition to English
  • Commitment to equity, inclusion, and anti-racism
  • Commitment to ongoing learning and willingness to receive constructive criticism
  • Sense of humor
  • BA or BS in Communications, Marketing, or related field and/or equivalent experience.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.