Annual Giving & Stewardship Manager

Organization Overview

The Scleroderma Foundation is a national 501(c)(3) nonprofit organization serving the needs and interests of those living with scleroderma (also known as systemic sclerosis). It has a three-fold mission to provide peer support, advance education and awareness of the disease among multiple stakeholders and the public, and fund research to find the cause, better therapies, and a cure.  The Scleroderma Foundation is headquartered in Danvers, Massachusetts (metro Boston area) and has a national network of 19 chapters and 160 support groups.

The Scleroderma Foundation is committed to fostering a diverse workplace. Our commitment to inclusion across race, gender, age, religion, identity, and experience helps us advance our mission.

Position Summary

Reporting to the Director of Development & Major Gifts, the Development Manager will have primary responsibility for donor relations and annual fund.  This position oversees the out-sourced direct mail program and has primary responsibility for developing online/web-based campaigns for a national donor pool.  The Development Manager is also responsible for donor relations including cultivation and stewardship for all donors. A cross-departmental role that works collaboratively with the database team to implement and ensure compliance with data-entry policies and procedures related to development efforts.  This position works directly with donor portfolios up to $1,000. In collaboration with the Director of Development s/he works closely with chapter leadership to develop and implement philanthropic strategies for donors from $1 - $1,000 through direct mail and digital fundraising.

Primary Responsibilities

Under guidance and supervision of the Director of Development & Major Gifts, the Development Manager will:

• Create, implement, and evaluate a complete donor cycle for donors $1-$1,000 including research, cultivations, solicitation, stewardship, and acquisition.
• Oversee the Foundation’s annual fund campaign (direct mail and digital), including management of the out-sourced direct mail vendor. Meet annual metrics and goals established for the annual fund including but not limited to average gift, retention, upgrading, downgrading, total donors, total raised, ROI.
• Draft cultivation, appeal and stewardship correspondences.
• Utilize Raiser’s Edge to maintain appropriate data entry for notes, cultivation activities, volunteer solicitor actions, and appeals, required for sound donor and prospect cultivation.
• Produce all reporting tied to data required for creating philanthropy plans as well as for board, committee, and leadership meetings.
• Participate in any special event planning and implementation and other departmental or Foundation activities as needed.
• Actively participate as a member of the Development Team.
• Participate in staff meetings, training and other activities as directed.
• Manage the stewardship process for all donors including receipt letters, thank you notes, and all other appropriate stewardship correspondences.
• Support the Director of Development and Major Gifts with other fundraising initiatives as assigned.

Candidate Profile

• Bachelor’s degree and a minimum of 3 years of relevant development experience.
• Strong ability to interact with stakeholders in a manner that promotes affinity and positive relations for the Foundation.
• Excellent computer skills.
• Experience in online and virtual fundraising initiatives including social media giving.
• Strong written and verbal communications skills with the ability to write concise, logical, grammatically correct proposals to solicit gifts and acknowledgements to maintain donor relationships.
• Experienced editing skills for correspondences.
• Ability to work independently and take initiative for project-based work.
• Adept at problem solving and creating best fundraising practices.
• Work well within a team and small office environment.
• Willingness to travel occasionally both regionally and nationally for the purposes of participating at Foundation functions.
• Intentional about staying abreast of current trends in philanthropy.
• Strong proficiency in Microsoft Word, Excel, PowerPoint, and relationship databases, with preferred experience in Blackbaud-related database environments. 

This position is based out of the Danvers National Office.