
Annual Giving & Stewardship Manager
Scleroderma Foundation
Job Description
Organization Overview
The Scleroderma Foundation is a national 501(c)(3) nonprofit organization serving the needs and interests of those living with scleroderma (also known as systemic sclerosis). It has a three-fold mission to provide peer support, advance education and awareness of the disease among multiple stakeholders and the public, and fund research to find the cause, better therapies, and a cure. The Scleroderma Foundation is headquartered in Danvers, Massachusetts (metro Boston area) and has a national network of 19 chapters and 160 support groups.
The Scleroderma Foundation is committed to fostering a diverse workplace. Our commitment to inclusion across race, gender, age, religion, identity, and experience helps us advance our mission.
Position Summary
Reporting to the Director of Development & Major Gifts, the Development Manager will have primary responsibility for donor relations and annual fund. This position oversees the out-sourced direct mail program and has primary responsibility for developing online/web-based campaigns for a national donor pool. The Development Manager is also responsible for donor relations including cultivation and stewardship for all donors. A cross-departmental role that works collaboratively with the database team to implement and ensure compliance with data-entry policies and procedures related to development efforts. This position works directly with donor portfolios up to $1,000. In collaboration with the Director of Development s/he works closely with chapter leadership to develop and implement philanthropic strategies for donors from $1 - $1,000 through direct mail and digital fundraising.
Primary Responsibilities
Under guidance and supervision of the Director of Development & Major Gifts, the Development Manager will:
- Create, implement, and evaluate a complete donor cycle for donors $1-$1,000 including research, cultivations, solicitation, stewardship, and acquisition.
- Oversee the Foundation’s annual fund campaign (direct mail and digital), including management of the out-sourced direct mail vendor. Meet annual metrics and goals established for the annual fund including but not limited to average gift, retention, upgrading, downgrading, total donors, total raised, ROI.
- Draft cultivation, appeal and stewardship correspondences.
- Utilize Raiser’s Edge to maintain appropriate data entry for notes, cultivation activities, volunteer solicitor actions, and appeals, required for sound donor and prospect cultivation.
- Produce all reporting tied to data required for creating philanthropy plans as well as for board, committee, and leadership meetings.
- Participate in any special event planning and implementation and other departmental or Foundation activities as needed.
- Actively participate as a member of the Development Team.
- Participate in staff meetings, training and other activities as directed.
- Manage the stewardship process for all donors including receipt letters, thank you notes, and all other appropriate stewardship correspondences.
- Support the Director of Development and Major Gifts with other fundraising initiatives as assigned.
Candidate Profile
- Bachelor’s degree and a minimum of 3 years of relevant development experience.
- Strong ability to interact with stakeholders in a manner that promotes affinity and positive relations for the Foundation.
- Excellent computer skills.
- Experience in online and virtual fundraising initiatives including social media giving.
- Strong written and verbal communications skills with the ability to write concise, logical, grammatically correct proposals to solicit gifts and acknowledgements to maintain donor relationships.
- Experienced editing skills for correspondences.
- Ability to work independently and take initiative for project-based work.
- Adept at problem solving and creating best fundraising practices.
- Work well within a team and small office environment.
- Willingness to travel occasionally both regionally and nationally for the purposes of participating at Foundation functions.
- Intentional about staying abreast of current trends in philanthropy.
- Strong proficiency in Microsoft Word, Excel, PowerPoint, and relationship databases, with preferred experience in Blackbaud-related database environments.
This position is based out of the Danvers National Office.